Positions or Balance Showing Empty or Zero

Prerequisites & Limits

₹ / $ toggle: The toggle at the top only changes how amounts are displayed — it never moves your money.
Available vs In positions: 'Available to withdraw' excludes margin held by open positions and open orders, which shows under 'In positions'. Cancelling unfilled orders releases their margin.
Positions can close on their own: A Take Profit or Stop Loss may have triggered, or the position was liquidated — closed positions move to Order history.
Deposits take time: Deposits are credited within 72 working hours and appear under Funds, then Transfers.
Funding: While a position is open, funding is paid or received every 1, 4 or 8 hours depending on the symbol, so the balance moves without a trade.

Update and restart the app; on the web, clear your browser cache or try another browser.
Check the ₹ / $ toggle at the top of the screen.
Open Trade then Positions. If a position is missing, check Order history — a Stop Loss or Take Profit may have triggered, or it was liquidated.
Open Funds and compare Total in your account, Available to withdraw and In positions. Cancel unfilled orders from the Open orders tab to free reserved margin.
Just deposited? Track it under Funds then Transfers — crediting can take up to 72 working hours.

Balance locked with no open orders: If margin stays reserved after everything is closed and cancelled, contact support — our team will have it checked.
Deposit completed but buying power unchanged: Contact support with the amount and UTR; we will escalate it.
A trade or withdrawal you did not make: Contact support immediately with screenshots of Funds and your Trade tabs — we secure your account first.
Balance below zero: This can happen after liquidation or fees. Contact support and our team will share the confirmed breakdown and next step.