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Unable to Log In to Your Mochatrade Account?

Mochatrade has no password. You sign in with Google, Apple, a passkey or a code sent to your email. If you've lost access to your email or phone, use Trouble signing in? on the sign-in page.

Prerequisites & Limits

  • Access to your registered email, or your Google or Apple account.

  • For recovery, two of these three: your email, your mobile number and your 6-digit PIN.

Step-by-Step Navigation

  1. Go to mochatrade.com and sign in the way you signed up: Google, Apple, or your email and the code we send.

  2. If that doesn't work, click Trouble signing in?.

  3. Pick what you've lost: Find my email, I forgot my PIN, I lost my phone or I have a new email.

  4. Verify with the two you still have, and follow the steps.

Common Failures & Troubleshooting

  • Code not received: Check spam, wait a minute and request a new one.

  • Signed in with a different method before: If you signed up with Google or Apple, use the same button again.

  • Lost more than one (email, phone and PIN): Contact support from the Trouble signing in page.

Chat with support

Open a live chat from this page. You’ll get a reply in seconds, and if it needs a closer look, our team takes it from there.